Business Process

Clients often face challenges in these areas: -

• Professionally engineered solutions for
• Change management
• Analysis and optimisation
• Rigid vs flexible workflows
• Value-added activity
• Removal of waste (from processes)
• Multiple process owners, multidepartmental processes
• TQ OFD Design-for-Maintenance, Design-for-X
• Customer-facing processes
• Business efficiency at odds wih calcified business prcess ? tradeooff between efficiency vs. effectiveness
• Continuous improvement